Privacy Policy of Valorix AI

Introduction

Welcome to valorixai-trading.com. This privacy policy explains how Valorix AI collects, uses, shares, and protects your personal information when you use our online platform dedicated to analysis tools and access to financial markets, including cryptocurrencies.

Our priority is to maintain the confidentiality of your data while offering you a secure and transparent user experience.

Categories of Data Collected

To provide you with our services, we process various categories of information about you:

Identity and Contact Data

Name, email address, phone number required for creating your profile.

Technical Data

IP address, browser type, unique identifiers, and usage analytics to optimize your experience.

Activity Metadata

Record of your market operations, transaction details, communications with customer support, and security logs.

Legal Bases and Purposes of Processing

We process your data based on recognized legal grounds: contract performance, our legitimate interests, your explicit consent, and our legal obligations. This information is used for:

Onboarding new users and account management.
Secure authentication and fraud prevention.
Security monitoring and customer support.
Managing your communication preferences (opt-in marketing only).

Data Sharing and International Transfers

Valorix AI does not sell your personal information. However, we share data with trusted subcontractors: Hosting providers and audience analysis services, Customer support management tools, Identity verification and payment processing providers.

In the event of a transfer outside your jurisdiction, we implement appropriate contractual clauses to ensure a level of protection equivalent to the standards of France and the European Economic Area (EEA).

Security and Information Retention

We implement technical and organizational security measures to protect your data against unauthorized access, loss, or alteration.

Important Note: While we make constant efforts, no method of transmission over the Internet is infallible. We cannot guarantee absolute security.

Data is retained only for the period necessary to achieve the described objectives or to meet our legal obligations.

User Rights and Procedures

In accordance with regulations (GDPR), you have essential rights over your data:

Access and Rectification

Consult or correct your information.

Erasure

Request the erasure of your data.

Restriction and Objection

Restrict certain processing.

Portability

Receive your data in a structured format.

For any request, an identity verification step will be required to protect your account.

Updates to this Policy

We may modify this policy periodically to reflect changes in our services or legislation. In the event of a major change, we will inform you via a notification on the platform or by email.

Contact Us

For any questions regarding the management of your data or to exercise your rights, you can reach our compliance team:

Email: [email protected]
Phone: +33 1 40 20 50 10
Address: 14 Boulevard Haussmann, 75009 Paris, France